# Sansa Clip Died

**URL:** <https://forums.sandisk.com/t/sansa-clip-died/45034>\
**Category:** Sansa Clip  |  Clip+\
**Created:** [February 10, 2009, 11:34pm UTC](https://forums.sandisk.com/t/sansa-clip-died/45034 "2009-02-10T23:34:49Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![tfoster](https://avatars.discourse-cdn.com/v4/letter/t/9d8465/32.png) [@tfoster](https://forums.sandisk.com/u/tfoster)\
**Post date:** [February 10, 2009, 11:34pm UTC](https://forums.sandisk.com/t/sansa-clip-died/45034/1 "2009-02-10T23:34:49Z")

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I got a clip for Christmas and loved it.&nbsp; Yesterday morning my computer had a start up error and had to go thru some repairs and my clip was hooked up at the time (I think).&nbsp; After that the clip will not turn on and my computer no longer recognizes.&nbsp; I tried everything mentioned in the forums and nothing happens.&nbsp; I has not life.&nbsp; I emailed SanDisk but have not received a reply yet.&nbsp; Any suggestions???

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**Author:** ![shenanagins1091](https://avatars.discourse-cdn.com/v4/letter/s/cc9497/32.png) [@shenanagins1091](https://forums.sandisk.com/u/shenanagins1091)\
**Post date:** [February 11, 2009, 12:51am UTC](https://forums.sandisk.com/t/sansa-clip-died/45034/2 "2009-02-11T00:51:51Z")

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Restore your computer to like 3 days before the incident maybe.

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**Author:** ![niko\_sama](https://avatars.discourse-cdn.com/v4/letter/n/7bcc69/32.png) [@niko\_sama](https://forums.sandisk.com/u/niko_sama)\
**Post date:** [February 11, 2009, 1:39am UTC](https://forums.sandisk.com/t/sansa-clip-died/45034/3 "2009-02-11T01:39:54Z")

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> @tfoster wrote:  
> I got a clip for Christmas and loved it.&nbsp; Yesterday morning my computer had a start up error and had to go thru some repairs and my clip was hooked up at the time (I think).&nbsp; After that the clip will not turn on and my computer no longer recognizes.&nbsp; I tried everything mentioned in the forums and nothing happens.&nbsp; I has not life.&nbsp; I emailed SanDisk but have not received a reply yet.&nbsp; Any suggestions???

**Resetting the player:**

1. Slide and hold the **Power** switch up for approximately 20 seconds.
2. Release the **Power** switch.
3. Slide the **Power** switch up then release to turn on the player.

Make sure the Clip has been some power left in it’s battery.

If it turns on.&nbsp; Then plug it into the computer and see if its recognized.&nbsp;&nbsp;&nbsp; If its not , try restarting your computer with it plugged in.&nbsp;&nbsp; If its still not recognized.&nbsp; Read this page:

[http://kb.sandisk.com/cgi-bin/sandisk\_en.cfg/php/enduser/std\_adp.php?p\_faqid=42&p\_created=1221328944&p\_sid=PucZI9qj&p\_brand=sansa](http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=42&p_created=1221328944&p_sid=PucZI9qj&p_brand=sansa)

Hope this helps.&nbsp;&nbsp; Report back and let us know

Cheers
