# Sansa Clip+ 8gb will not power on

**URL:** <https://forums.sandisk.com/t/sansa-clip-8gb-will-not-power-on/48662>\
**Category:** Sansa Clip  |  Clip+\
**Created:** [November 13, 2011, 3:53pm UTC](https://forums.sandisk.com/t/sansa-clip-8gb-will-not-power-on/48662 "2011-11-13T15:53:03Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![mags1230](https://avatars.discourse-cdn.com/v4/letter/m/f1d935/32.png) [@mags1230](https://forums.sandisk.com/u/mags1230)\
**Post date:** [November 14, 2011, 11:03am UTC](https://forums.sandisk.com/t/sansa-clip-8gb-will-not-power-on/48662/5 "2011-11-14T11:03:32Z")

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> @cammi7 wrote:

> My clip+ was working great, then a couple days ago **it froze, with a few strange unrecognizable figures on the screen**.&nbsp; Now it will not power on at all.&nbsp; Tried resetting several times.&nbsp; When plugged into my computer, I get a msg stating that **it is an unrecognizable device** , and it must be formatted.&nbsp; Tried formatting but get a msg stating that windows cannot format.&nbsp; It doesn’t show up at all otherwise.&nbsp; I usually charge it on the computer, but have tried wall charging as well, still nothing.&nbsp; Does anyone have an answer?&nbsp; Please help! thank you.

If the player does turn on again, but you’re still seeing strange behavior, then I suggest that you reinstall the firmware.&nbsp;&nbsp; Sometimes the firmware gets corrupt and reinstalling it will clear up alot of issues.

You’ll have to reinstall the firmware manually.&nbsp; You can download a copy of the lastest firmware at this [link.](https://forums.sandisk.com/t/sansa-clip-firmware-update-01-02-16/47496)&nbsp; Just download the “Firmware Download for All Regions” and follow the instructions given in the same post.&nbsp; Once you reinstall the firmware, you’ll have to reset the systems settings again.&nbsp; Some of the settings go back to the default ones.

If the computer doesn’t recognize the player, then you can try to “force MSC mode”.&nbsp; With the player turned off, hold down the center button and connect the player to the computer.&nbsp; You may have to hold down the center button for awhile before you can get a connection.&nbsp;&nbsp; Once that happens, reinstall the firmware.

If you know what was playing when the clip+ froze, I suggest that you delete it.&nbsp;&nbsp; It may have become corrupt and will cause the player to freeze again if it stays on the player.

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