Sansa c240 REFRESH DATABASE

my c240 is always showing the REFRESH DATABASE screen when its on or connected to my PC. my PC cannot detect the mp3 player and when i hold down the REC button then connect it to my PC the words Mini-b->Device Mode pops up at the top of the screen on my c240. the file on my 16mb device reads version.

Message Edited by solaris on 09-05-2007 12:24 AM

this is the recovery mode, you would need firmware to drag and drop onto the player when you see it as a 16mb drive, you can get that firmware from contacting sandisk