# Sanitize and erase options not available at Dashboard / Extreme Pro 55AF **URL:** \ **Category:** Portable | Extreme | Extreme Pro SSD\ **Tags:** extreme-portable-ssd\ **Created:** [August 24, 2024, 11:47am UTC](https://forums.sandisk.com/t/sanitize-and-erase-options-not-available-at-dashboard-extreme-pro-55af/244688 "2024-08-24T11:47:49Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Sanne](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@Sanne](https://forums.sandisk.com/u/Sanne)\ **Post date:** [August 24, 2024, 11:47am UTC](https://forums.sandisk.com/t/sanitize-and-erase-options-not-available-at-dashboard-extreme-pro-55af/244688/1 "2024-08-24T11:47:49Z")
I need to securely sanitize my 4GB Extreme Portable SSD, unfortunately the erase options are not available at the Dashboard app under Windows: “Erase Drive Not available for this drive Drive format and erasing features are not available for this device. Please use your system BIOS instead if you wish to erase this device.” System is not booting from that SSD. ---
**Author:** ![riyan\_shaik1](https://avatars.discourse-cdn.com/v4/letter/r/ed8c4c/32.png) [@riyan\_shaik1](https://forums.sandisk.com/u/riyan_shaik1)\ **Post date:** [August 26, 2024, 12:06pm UTC](https://forums.sandisk.com/t/sanitize-and-erase-options-not-available-at-dashboard-extreme-pro-55af/244688/2 "2024-08-26T12:06:03Z")
Hi @Sanne Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: [https://kb.sandisk.com/app/ask](https://kb.sandisk.com/app/ask) ---
**Author:** ![Sanne](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@Sanne](https://forums.sandisk.com/u/Sanne)\ **Post date:** [August 26, 2024, 9:16pm UTC](https://forums.sandisk.com/t/sanitize-and-erase-options-not-available-at-dashboard-extreme-pro-55af/244688/3 "2024-08-26T21:16:46Z")
Thanks, yes I did, but I haven’t heard back yet and meanwhile I have used an EaseUs solution which worked fine.