I tried contacting live support on this but got no help.
I am running Sandisk Media Manager in Windows 8.1 x64. In Windows 7 x64, the program worked fine until KB3045999 which was a Windows update regarding security. If I removed that, the program worked fine.
In Windows 8.1, the program does not run at all. I had to set it to Windows 7 in Compatibility Mode in order for the program to even run, and I get an error message.
I’m not new to Windows and do IT for a living. I did a little reading here - http://www.infoworld.com/article/2914590/microsoft-windows/windows-patch-kb-3045999-conflicts-with-mcafee-error-c0000018-romax-virtualbox.html - and uninstalled what the article referred to as the Windows 8.1 version of that security update, but same issue, I get the error message.
Could Sandisk take a look into this? Or at least tell us which security update is causing the issue? I have a feeling I’m not the only one having this issue, and after reading a few of the threads here it feels like there is zero care or importance on getting this fixed from Sandisk.