SanDisk media firmware

[myrtle]

I used the link below, from the global customer care page, to try to download this firmware to my Windows laptop. I keep getting the message “Disk image file is corrupted”. Can you provide another link to the download, please.

http://downloads.sandisk.com/firmware/wmd/sandiskmediafirmware-3-04.img

Thank you!

[drlucky]

I just downloaded from the same link and installed it no problem on my media drive. are you trying to open the .img file on the PC? If so you do not open the file on the PC. you just copy it to the media drive then start the upgrade from inside the app. 

also what browser are you using to download the file? Some browsers security settings or antivirus may be damaging the .img file. 

[myrtle]

OK, I’ll try that and see what happens.

I’m using Windows 10.

[myrtle]

Oops, I use Google as my browser, my security system is Vipre.