We have identified a firmware issue that can cause SanDisk Extreme Portable SSD V2, SanDisk Extreme Pro Portable SSD V2, and WD My Passport SSD products to unexpectedly disconnect from a computer.
Losing data can be frustrating,
Use data recovery software: Several online data recovery software options can help you recover lost files from storage devices. The most popular is SanDisk Extreme SSD Failure: Tips to Prevent from Further Damage. Download and install it’s a reliable data recovery program, then follow the instructions provided to scan the SanDisk Extreme device and attempt to recover your files.