# SanDisk Extreme Portable 2TB - Forgot password 

**URL:** <https://forums.sandisk.com/t/sandisk-extreme-portable-2tb-forgot-password/414149>\
**Category:** Portable | Extreme | Extreme Pro SSD\
**Tags:** extreme-portable-ssd\
**Created:** [January 4, 2025, 12:01pm UTC](https://forums.sandisk.com/t/sandisk-extreme-portable-2tb-forgot-password/414149 "2025-01-04T12:01:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![MoeTag](https://sea2.discourse-cdn.com/sandisk/user_avatar/forums.sandisk.com/moetag/32/68891_2.png) [@MoeTag](https://forums.sandisk.com/u/MoeTag)\
**Post date:** [January 4, 2025, 12:01pm UTC](https://forums.sandisk.com/t/sandisk-extreme-portable-2tb-forgot-password/414149/1 "2025-01-04T12:01:28Z")

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I have set Sandisk drive software to remember my password on my laptop and i forgot the password that i had set earlier on the drive. I can access the data as every time i want to use it its auto unlocked. Now i am planning to change the laptop i need ur assistance to reveal or read the saved password on my laptop.

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**Author:** ![SBrown](https://sea2.discourse-cdn.com/sandisk/user_avatar/forums.sandisk.com/sbrown/32/69334_2.png) [@SBrown](https://forums.sandisk.com/u/SBrown)\
**Post date:** [January 5, 2025, 2:22pm UTC](https://forums.sandisk.com/t/sandisk-extreme-portable-2tb-forgot-password/414149/2 "2025-01-05T14:22:21Z")

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@MoeTag  
Have you checked our knowledge base articles?  
([Get Support for Your SSDs and Flash Products | SanDisk](https://shop.sandisk.com/support))

Try this one.

- [Steps to Resolve SanDisk Security Invalid or Forgotten Password | SanDisk](https://support-en.sandisk.com/app/answers/detailweb/a_id/49662)

Have you opened a Support Case?  
If not, contact SanDisk Technical Support for assistance.  
([Contact Support | SanDisk](https://shop.sandisk.com/support/contact-us))

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**Author:** ![helly](https://avatars.discourse-cdn.com/v4/letter/h/35a633/32.png) [@helly](https://forums.sandisk.com/u/helly)\
**Post date:** [January 6, 2025, 5:03am UTC](https://forums.sandisk.com/t/sandisk-extreme-portable-2tb-forgot-password/414149/3 "2025-01-06T05:03:59Z")

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Hi @MoeTag  
Unfortunately, the saved password in the SanDisk software is encrypted and cannot be revealed directly. To avoid losing access to your drive, you can:

1. **Change the Password:** Use the SanDisk software on your current laptop to change the password to one you can remember before switching devices.
2. **Disable Password Protection:** If you no longer need the encryption, you can remove the password entirely from the drive.  
Do let me know if you need further help.