Something is wrong with my connection all of a sudden. When I connect my device, it says Connected and charges up. However, neither the SanDisk Media Converter program or Windows Media Player will see the device. They both say to “Connect a Device”. Can someone point me to what might be wrong? Time to move to an iPod?
If you regularly use WMP, go to Settings/USB Mode and change to MTP.That’s the mode that connects to Windows Media Player.
The unit is likely in MSC mode. That makes it work like a flash drive. Before you change mode, you should be able to see two drives in My Computer or Computer–one for the unit, one for the card slot. You can just drag-and-drop albums onto the unit.
