I find it absolutely incredible that SanDisk says in the User Manual:
“SanDisk highly recommends updating the MP3 player to the latest firmware. It is highly recommended to update the firmware after the first battery charge”.
After upgrading your player, you will have marginal improvements but 3 degradations:
Song limit has gone from from 4000 to 2000 (already low numbers for a device that accepts 32GB cards).
The radio has lost the RDS function, meaning you don’t see the station name anymore.
You lost the ability to select tracks by Genre (quite useful e.g. if you want to select your “Sports” music).
To make things worse, there appears to be no way back to the original firmware, even though the User Manual says about the Restore function:
“This option restores the player to the original factory settings it had when the device was first purchased”.
When I purchased the device it had firmware 1.09, but after a restore, it still has firmware 1.17!
Apart from this, my Clip Sport randomly quits working when playing songs from the external card. After powering up again it says:
Disk error - Please re-plug card
Giving that they surely screwed things up in the firmware upgrade, I expect they also introduced the disk error problem I am experiencing.
Bottom line: I am considering returning this product to SanDisk.