I have tried the trouble shooting suggestions on:
I cannot update the Frameware because the mp3 player will not connect to the computer.
Are there any know fixes for Windows 7 Ultimate 32 bit?
About my player:
Sandisk Clip - 2gb black
I had the same issue with trying it on a Vista Ultimate PC, a Windows 7 Pro PC, and a Mac OS10.5 the player will not connect to any of them.