SanDisc Ultra not displaying thumbnails on PC

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1

Hi everyone

I have just purchased a Sandisc Ultra USB and backed up my PC.

When I put the USB into my PC and I open the photos folder it does not show the thumbnails, only the icons. I would like to be able to view and browse the thumbnails through my PC to choose what to transfer and view.

Previously I used a Integral Courier USB which allowed me to do this. I chose the Sandisc as it is password proteceted.

Has anyone else hadthis problem?

Many thanks

Bob

2

Hello, 

it is correct that you do not see thumbnails in the secure access software and there is no option to change that at the moment

1 Like
3

Thank you for the reply, I thought mambe I was doing something wrong.

Does this only apply to SanDisc USB’s or any USB with a password?

4

Don’t know about other USB drives but your SanDisk problem only applies to the use of SecureAccess for your pictures.  If you save the pictures to the USB drive directly, outside the SecureAccess app, you will be able to see their thumbnails.   

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5

Da, defeats the purpose of purchasing secure access.

6

Not much reason to be securing family pictures.  Financial info, personal info, sure.  But pictures!!  The drive can be used for multiple purposes.

7

Bob60,

I may have figured it out. I had the same problem loading wedding photos onto SanDisk Elevate.

To view the files as thumbnails, I did the following:

  1. With the Sandisk USB, click “View” at the top left of the page.
  2. Choose medium or large icons from the options.

It worked for me. Hope you have the same good luck.

Joe

8

After much frustration and endless searches, I finally found the solution! So simple, but it worked. Insert your jump drive. If you have anything on it already, remove them, or you’ll probably lose them. The drive has Disk Utility on it (check the menu if you can’t find it.. I can’t remember where it was on my SanDisk). Click on “Erase”.

The next time I loaded up my photo folders on this now erased drive, they all were thumbnail images instead of generic icons! .. Evidently, the drives come with “security”, which renders many of your photo thumbnails as generic icons. I don’t need the security.. just need to be able to see the photos!