My SanClip player won’t mount. it seems to be charging, but the computer does not recognize that it is there.
I have tried this on two different PCs, each of which is running Media Player above 10, and each of which has worked fine with the player in the past.
I have reset the player several times, with no effect.
I have changed the USB settings to each of the three possible settings, with every possible combination of resetting and/or unplugging and plugging back in in between. No effect.
I cannot check if a firmware update is needed, because the computer does not recognize the presence of the player on the system.
This player is less than 2 months old, and has encountered no trauma that could be reasonably considered to be a probable cause of a malfuntion.
I would appreciate any suggestions, short of squishing this thing like a bug.