RunSanDiskSecureAccess_Win has stopped working error

When I try to open the secure access application on my Windows 7 Enterprise X.64 version, I am getting the above error and the application closes without opening… 

please note that on any other pc, the application works just fine.

Any ideas on how to fix it?

Thanks in advance.

What is the USB port on which the drive is connected ( USB 2.0 or 3.0)?

Have you tried other USB ports on this specific pc?
Would you have any application installed to transfer files to a mobile phone ( Samsung KIES, HTC Sync,…) If so, try stopping the processes of this application and see if this works :slight_smile: