Pardon to all, but I need to vent.
OK, I despise Sandisk RMA. First, they removed the option of checking RMA status on the site. Now we must make a tedious call. But more importantly is the inefficiency of the entire RMA process. For example, I sent my Sansa Clip in about a month ago after getting RMA approval. It did arrive; however, to date, there has been no action on it. The RMA dude simply reads a script about how sorry he is, how they’re having “problems,” that I shouldn’t worry, and that I will get the replacement very soon. BS!!
This should not happen with a stand-up business model like Sandisk. Perhaps they’re on their way downhill – their service certainly shows it.
Anyway, venting completed. Thanks.