Rewind/Repeat/Back Button Not Working--Any Suggestions?

Good Evening.

I did a search and couldn’t find anything related to this so thought I’d post.

I bought a Fuze in January and it’s been great; I like it a lot.  The only problem is the “back” button (rewind, repeat, etc.) stopped working yesterday.  The other buttons work fine, and my firmware is the most recent.  The button was working fine until yesterday, and I take care of the unit…I haven’t dropped it, knocked it, etc.

I know it’s still under warranty and I have an email message into Tech Support but thought one of you might have had this problem before, and/or know of something I could try.  I’d really appreciate any advice.

Take care.


Powell, OH