Refreshing Media and reset settings

Very odd. 

It wouldn’t hurt to reinstall the firmware. Look at this thread and use the Manual method–don’t install the Updater.  Get the 1.02.18 zip file, unzip it, drag it onto the Clip driveletter. 

http://forums.sandisk.com/t5/Sansa-Clip-Sansa-Clip/Sansa-Clip-Firmware-Update-01-02-18/td-p/280756

I don’t understand how you could “download files directly on my Clip.” Are you using a subscription service (Rhapsody, audiobooks)? Or what exactly were you doing before that doesn’t work now?