"refresh database fail" and no musci at all

um my e 260 when i turn it on shows a redbox in which inside shows a message saying “refresh data base fail” and also my music is gone because when i go to songs it says <empty> so what should i do also ihave tried to recover it and it doesnt work, i tried to format it but the same.

thnks

Message Edited by frakerstein on 08-12-2007 12:13 PM

Message Edited by frakerstein on 08-12-2007 12:14 PM

Try reloading the firmware on it. Once you do that, it should work… if not, then format your player.
Hope this helps :slight_smile:

Formatting the device first, is easier than reloading the firmware… and usually fixes it to boot!

Yeh, i find reloading firmwaer easier… with formatting, you got to reload the tunes.