It has given me nothing but from problems from the get go. I am sorry I bought it and am throwing it away. Thank you very much NOT!!!
Please feel free to send it to me; I’ll reimburse you the stamp. Now, if you would like some help with your player (perhaps it’s a simple issue, like being sure to remove the screen sticker or to push the headphone plug in fully and firmly), we’d be happy to help here, if you might tell us what the issue is. Or, you can telephone SanDisk about it and get free assistance. http://www.sandisk.com/about-sandisk/contact-us/