New to the clip. I have been trying to download an album of songs to the clip that I PURCHASED from Rhapsody, that downloaded to my computer in RAX file format.
Whenever I drag a RAX formated song to the Clip - I get the error “Problem occurred obtaining the device’s certificate”.
After about 8 hours of trying to fix the problem, I think I am ready to give up while I still have my sanity. WMP will not recognize the songs format.
I was able to load another song I purchased in MP3 format - so I believe the problem must be with the RAX format. I tried using Rhapsody to covert the fromat to WMA by re-downloading, but that has not worked either.
Any words of wisdom?