Problem detecting WD in PC

WD External and Portable SSD Portable SSD
1

Hello,

I’m having problems with my WD 1 640 Gb since i bought it. When i bought it i tried to connect it to my PC with an USB extension cable… And my PC didn’t recognize it. Then i tried to connect it to my PC directrly to my rear USB ports and it works perfectrly. I don’t know why… it’s an 2.0 USB WD i think (cause of the USB cable)… What could it be? Is any way i could connect it to my PC using a USB extension cable? it’s annoying to have to go to the rear of my PC, and connect it

Thanks

P.D: I have the same problems with other WD Passport and WD Passport SE. But i dont have problems with Flash USB drives or other storage devices connecting them with the USB extension cable

2

The extention is obviously the problem. These drives are very sensitive to voltage. Don’t use hubs or extentions.

Joe

3

Ok :frowning: Thank you for the answer!!