Problem after Windows was updated

Hello guys!

I use Windows 10 Pro and after I’ve done the anniversary update on 2nd of august, Windows couldn’t read my external HDD (WD Elements Portable). Also, I’ve boot and run Ubuntu from a Flash Drive; in this case, no problem appeared.

If the unit is not working in one operating system after an update but works in a different one then it could be an incompatibility issue. I’d recommend contacting WD Support about this. You can do so over the phone or via E-mail.

Hi I have the same problem it there already a solution for this???

hi there
i have the same problem - just after the windows 10 Anniversary update i cant access to my passport ultra

hope WD or Microsoft could make a solution for this problem

[Deleted]
Well … install Linux guys (or dualboot with Ubuntu).