PrivateAccess backup stuck at 99%

When I try to load in a backup in the Private Access Vault it all goes well until it reaches 99% at which point it gets stuck and stops doing anything. It shows no data is being transferred when I check the Task Manager. Is there any way to fix it?

Hi @Blocksygustav1
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: