I am having problems with my WD Passport ultra purchased recently.
I mailed at support email thrice but no response. I even posted on fb page but no response.
serial No. : [Deleted].
if these guys can not provide any support then the should stop giving 5 years warranty.
Really pathetic customer service.
Not recommended at all.
Have you tried called directly? To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en
Support by Country
http://support.wdc.com/country/index.asp
Regards,
LB_WD
3
Hi shriavi,
Sorry to hear that you had trouble with our support. I checked your record and it looks like they contacted you today.