Passport Ultra Firmware Update for Mac: Failure

I am trying to install the _WD Universal Firmw__are Updater for Mac  _update on My Passport Ultra; the issue:

  • When I reach the section where it says Scanning drivers to update I receive a message saying WD firmware updater failed. Check your internet connection then run WD firmware updater again.
  • My Internet connection is working just fine.

Any suggestions? I’m really starting to dislike this device. Thanks

Hello,

Try this link:

http://www.wd.com/wdproducts/wdsmartwareupdate/firmware.asp?id=wdfMP_Ultra&os=MAC

If you still get the same error then try another computer.