I have a WDC Passport Essential 500GB drive that continually backs up my Windows computer. I run Windows 7 Pro.
Recently I did a factory reset on my hard drive. Now my Passport won’t work. My computer shows it as hardware and says it is working properly. However when I try to set up the backup schedule, WD won’t recognize my hardware - only gives me the option to backup to Dropbox.
I prefer backups ‘in house’ instead ‘in the cloud’.
How can I get my Essential recognized again by the software?