Passport 2TB drive not working

WD External and Portable SSD External SSD for Windows
1

Good morning from Canada.

I have a 2TB My Passport drive that is a little bit more than half full. About 3 weeks ago it quit working and I am concerned that I have lost all of my data.

Here is what is happening. When I plug in the drive to the USB drive its takes a good 30-40 seconds to show up in my windows 10 list in the left hand pane of the file explorer. When it does show up it shows with a default drive name(in my case Ext drive(H:) rather than the name that I have always used(2TB external). When I try to open the drive it gives me the error message " Drive is not accessible"

Any ideas on repair or getting my data off of it and onto another external would be appreciated.

I am new so if this post belongs in another part of the forum please move

Thanks you in advance

Donald Archer

2

Hi,

Do right click on the drive and then go to properties. After this check the ownership of the drive whether all the admin rights marked checked or not.

3

Thank you for replying. When I plug in the hard drive it takes about 30-40 seconds to appear. When it does appear and I right click on it there is the greens status bar that scrolls on the address bar of file explorer. It gets so far and then displays the message " drive is inaccessible"

Thank you again Lizzy1