First time in posting, so if I do something wrong I will apologize. I have been trying to resolve this issue through some other e-mails and boards etc, so sort of tired.
I have tried to review some of the related posts, but it still doesn’t make sense as to what has gone wrong.
Here is the issue:
I have a Sansa Fuze 4 GB, just a few months old and it has worked perfectly! I use it to primarily download audiobooks from my library using the Overdrive Media Console. I quickly learned after some helpful input how to properly load the books into the Audiobook folder and they run great! So the long and short of it is that I decided I would purchase one for my Mom. I downloaded a book for her into mine to give it a trial and BINGO it acts up! Nothing is different, same settings, same downloading place, same file format and instead the book pops up 8/8, rather than 1/8. When it comes to the end, instead of moving forward it goes into a pause then stops. I deleted it and loaded it again and the same thing. In between, however I had downloaded one book for myself and that was fine and I am listening with no problems. That’s what doesn’t make sense. I tried to download 2 other books and again I have the same out of order issue. I have read about the tag information, but these are WMA files and besides I have never had any problems. Everything has always been great, but not now.
I hope this provides you with enough information. Have to get it resolved or I will be taking hers back as she can’t deal with any kind of technical frustration.