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OneClickdigital Support gave me a solution.
Thank you for contacting OneClickdigital Support. You may require a Windows Media Player security upgrade, which you can receive by downloading a protected title as a .zip file and playing it with the Windows Media Player. Windows Media Player will attempt to play the file, realize it requires an upgrade and prompt you to download it.
In order to do so, please change your settings under the My Account / Preferences tab of the OneClickdigital website to
Use OneClickdigital Media Manager as my default player: No
1.) Once you have changed your preferences, go to your My Collections tab and click Download Now next to a title you are unable to download in the Media Manager. You will be prompted to download the .zip file containing the title.
2.) When the file is downloaded, open it and then open one of the tracks inside in Windows Media Player.
3.) If a Windows Media Player security upgrade is needed, you will be prompted to download it.
a.) You may also be prompted for a Digital Rights Management Acquisition login, if so please enter your username and password.
4.) When the title plays in Windows Media Player, close Windows Media Player and try your title again in the OneClickdigital media Manager.
**Please remember to change your OneClickdigital Media Manager Preference back to “Yes” once you have checked for the upgrade.
Again, we apologize for the inconvenience. Please let us know if you experience further difficulty or have any questions
OneClickdigital Support Team
I followed the instructions. I was not prompted to download a security upgrade but I was prompted to log in with my library info. Once having success in WMP I switched back to OneClickdigital Media Manager and was able to download and transfer the book to my clip with no problems.
Thanks for everyone’s input.
(I am using a Windows Vista PC)