Brand New 4g Sansa Clip (Silver)
Version: v01.01.30a
When connected to a PC the songs can be viewed in the Music Folder. Roughly 2g of various songs in the folder.
PROBLEM : Player returns the message “NO SONG” under every option: Play All - Artists - Albums - Songs - Genres
ALREADY RAN FIRMWARE UPDATER: NO CHANGE
Oddly, the other 4g Sansa Clip (Black) v2 seems to recognize & play the songs just fine.
Solution:
Step 1: Moved all Music Files out of player
Step 2: Reformatted Clip
Step 3: Went into System Information menu and set USB Settings in Clip player to MSC (apparently, Auto Detect mode does not present the Clip as a logical drive and does not index the songs, however, MSC does.)
Step 4: Copied all the files back into the Clip Music folder
Step 5: Eject Clip USB Device before detaching from Computer
Step 6: Clip player automatically refreshed database
Final: All songs present and player works fine