No more High setting in music volume?

Tapeworm I do not think that is the problem in this case. the rips are of a good quality and seems to work flawlessly when listened to in other music players as well as computer. these gaps are more like irregular but regular gaps, meaning they appear many times during the songs, but not necessarily in the same places.

but I appreciate your input in any case!

Maybe not. I believe you said you updated the firmware, didn’t you? If not, I would do that. Also, formatting the player sometimes resolves strange and un-explained phenomenon. Of course, you’ll have to re-load your content afterwards, but if it fixes it, it will be worth the time spent.

You can use the Format feature in Settings > System Settings.

Yes I did update the firmware and also tried formatting the player but with no success unfortunately. I don’t know what to try next.

Thanks for the tips though

I suggest that you return it or exchange it while you still can.  It may just be a defective unit.

Could it be that the songs are in a format or were ripped using a riprate that the Clip doesn’t like? What is the format and riprate of some of the songs? (I doubt that this could be the issue, but stranger things have happened.)

@babbababba wrote:

Yes I did update the firmware and also tried formatting the player but with no success unfortunately. I don’t know what to try next.

What exactly do you mean no success? You were unsuccessful in formatting the player, or some files are still playing erratically?

Like I said before, audio randomly cutting out probably means theres a short connection somewhere or a burned out transistor.  I don’t think formatting or updating the firmware is going to fix that.  

@saratoga wrote:

Like I said before, audio randomly cutting out probably means theres a short connection somewhere or a burned out transistor.  I don’t think formatting or updating the firmware is going to fix that.  

Quite possibly not. But it’s the only things one can try before declaring it defective and returning it.

@babbababba wrote:

Ok I see. Well it was bought yesterday and have been the same from the start so it must be some manufacturing error then. I have tried many different headphones without much difference.

 

thanks

Try pushing in the headphone plug some more, even if you think it’s already all the way in. These players have a notoriously tight jack when new, and not having the plug all the way in can cause the problem you describe.

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@gwk1967 wrote:


@babbababba wrote:

Ok I see. Well it was bought yesterday and have been the same from the start so it must be some manufacturing error then. I have tried many different headphones without much difference.

 

thanks


Try pushing in the headphone plug some more, even if you think it’s already all the way in. These players have a notoriously tight jack when new, and not having the plug all the way in can cause the problem you describe.

Ah, that’s right! Been so long since anybody mentioned this, I’d forgotten about it.

Great suggestion George!

Thanks for the tip!

FYI, selecting “North America” did not work either; had to select “Rest of World”. :smiley:

Thanks from me too.  Spent all night trying to figure it out why I suddenly couldn’t turn it up past a whisper.   Was ready to throw it in the trash.  

Thanks from me too, Summerlove.  Spent all night trying to figure it out why I suddenly couldn’t turn it up past a whisper.   Was ready to throw it in the trash.  

Tried doing the reset but it makes no difference. my volume is very low and there is no difference whether it is set to high or low, very disappointing.

But you have a hi and low volume setting, and you’re set to hi? If you don’t have that option, reset the player to its player defaults (under the player’s system settings options–we’re not talking a reset by holding the power button down), or reapply the latest firmware (see the firmware upgrade sticky thread at the top of the forum), and choose a non-EU region when you choose your region, which then should offer you hi and low volume options under volume, under the player’s system settings.

@angell33 wrote:

Tried doing the reset but it makes no difference. my volume is very low and there is no difference whether it is set to high or low, very disappointing.

Don’t take this the wrong way because we’ve heard this before, but . . . are you pressing the UP (top) volume button on the side of the player?

Original Clip

Image

Volume UP is #10

Clip +

Image

Volume UP is #13

Dear Tapeworm,  Thank you so much, I did not know there was a volume switch on the side, no mention of it in the instructionbook, volume is fine now.

Perhaps to help:

The Clip manual:

http://www.sandisk.com/media/175960/clip_um_0608_eng.pdf

The volume controls are discussed on p. 4.

The Clip+ manual: 

http://mp3support.sandisk.com/downloads/um/clip±en-um.pdf

The volume controls are discussed on p. 4.

Is this solution valid for a Sansa Clip Zip 4GB ?

@cfwnap43 wrote:

Is this solution valid for a Sansa Clip Zip 4GB ?

Yep. :smiley: