Since updating to 4.4.1 off the App Store, I can no longer play or see any of my files.
My iPad mini and iPhone are running iOS 10.3.1 and prior to the May 1st 2017 update everything was operating fine. When I open the app connect to my devices and go to view files it takes me to a file looks like a hard drive. This file has the name like this sandisk (16GB).lnk and it gives me a UNSUPPORTED FILE FORMAT. However, when I plug into my macbook and double click on that file it displays all my folders inside. I have uninstalled, restarted my devices but to only receive the same message when attempting to open my files. I am getting frustrated and really enjoyed my iXpand prior to the update. If anyone knows how I can make it work or the developers reading this can fix the problem that would be great.