"Next" button stuck?

SanDisk MP3 players Sansa® Clip | Sansa® Clip+
1

All of the sudden, when I hit play, the Sansa clip moves through the songs as thought the “next” button is stuck.  I’ve deleted the music and put it back on the clip.  Used the reset factory settings option, and everything else I can think of.  I’m at a total loss.

 

Any ideas?

2

You could try, if not recently done:  a system re-set–Clip off, hold the on switch uppermost for 15-20 seconds; a reapplication of the firmware (it could have become corrupted over time)–see the sticky thread on firmware upgrade at the top of the forum; and/or a reformat, from the Clip’s settings (note:  this will erase your content on the Clip).

Hopefully, one or the other will help–