# Next and Previous Buttons don't work!

**URL:** <https://forums.sandisk.com/t/next-and-previous-buttons-dont-work/50488>\
**Category:** Sansa Clip  |  Clip+\
**Created:** [April 24, 2017, 7:00am UTC](https://forums.sandisk.com/t/next-and-previous-buttons-dont-work/50488 "2017-04-24T07:00:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![rachack](https://avatars.discourse-cdn.com/v4/letter/r/59ef9b/32.png) [@rachack](https://forums.sandisk.com/u/rachack)\
**Post date:** [April 24, 2017, 7:00am UTC](https://forums.sandisk.com/t/next-and-previous-buttons-dont-work/50488/1 "2017-04-24T07:00:48Z")

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I am using a Sansa Clip+ and suddently the Next Track and Previous Track buttons stopped working, BUT those buttons still work as fast-forwarding and rewinding within the same track (and if you FF to the end of the track, it automatically goes to the next). Is this a software issue or a hardware issue because I would think that since its the same button for Next/FF and Previous/RW that button either works or not. Is there anything I can do about this?

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**Author:** ![undefallen](https://avatars.discourse-cdn.com/v4/letter/u/eb8c5e/32.png) [@undefallen](https://forums.sandisk.com/u/undefallen)\
**Post date:** [July 20, 2017, 5:58am UTC](https://forums.sandisk.com/t/next-and-previous-buttons-dont-work/50488/2 "2017-07-20T05:58:30Z")

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just contact the offical support:stuck\_out\_tongue: