New zip clip won't update or tell version of firmware I have

Keep getting message from updater that says service not available,winxp pro.:angry:

Don’t use the firmware updater. Just download the firmware update, unzip it, and then put it on the player.

And to tell what firmware version is on the player, go to Settings > System Settings > Info and read the Version (top) line.

Mine does the same thing.

While the manual approach did (does) work – something is broken / not correct and I’d like to know what it is.

@davidk21770 wrote:

Mine does the same thing.

While the manual approach did (does) work – something is broken / not correct and I’d like to know what it is.

Sometimes it’s your firewall or anti-virus software that prevents connection with the Updater server.