model:sansa e260 (4GB)
Firmware version: 01.02.18E
OS: Windows XP SP2
I saw, there is a new version (01.02.23E) available for my sansa! So I downloaded and installed “Sansa Firmware Updater” (version: 1.083).
But the program don’t find the new version, although I have switched USB-Mode to “MSC” and also a internet connection is available.
The Updater finds only the following downloads: User Manual and a link to download “Sansa Media Converter”.
How can I get the new version on my sansa device?