Just purchased my sansa clip+ through Amazon. Won’t work. Won’t charge. Lights up, but jammed on the screen are the ear phone icon, “Misic” and the battery icon showing 2/3 charged. I tried resetting for 15, 20, 30 seconds and more than one minute. Tried attached cord to computer holding various buttons down. Nothing will take it from that one screen.
Very frustrating. Help?