When I originally used MyPassport to back up my old laptop, I did so to move the files to a new laptop. I’ve now learned that this is a manual process - MyPassport will no create the file structure I had. OK - bummer, but now even worse - the new laptop does not even detect the smartware where the files were!
on the original laptop, MyPassport showed up as 2 drives - E -with WD Unlocker (not used) and F with Smartware, where my files are, Now on the new laptop - “F” is not showing up.
Adding - it appears that the “Unlocker” drive that appears at first glance unlocks the smartware drive. I didn’t know that. So in this case, because I set a password - I have to enter it in that other drive whenever I connect MyPassport. It’s an odd way to do things but now that I know, I know!