I got curious one day and put my connect on demo mode, now its rendered useless and I have to get a replacement.
Just do a device recovery to return it back to facory original state.
I tried, lol. That wasn’t even able to make it work.
I tested this a couple times. You do need to use Sansa Connect Recovery Tool to reset it.
I had no problem getting the Connect to recover. Maybe you should try again.