MyBook unsucessfull backup response?

WD External and Portable SSD External SSD for Windows
1

Attached MyBook external drive auto backup to new computer.  No option from My Book icon for setup.exe but

seems connected anyway.   backing up Win 7 computer.  Starts backup from Control Panel - Backup & Restore.

After about 35mins, it stops backup and says “unsuccessful” but no error details. Have tried with firewall disabled too.

Backup was working OK on 1st computer.  $t is plenty of memory.  Any ideas on why it won’t complete backup now?  

Thanks     

2

Hello, You seem to be using Windows backup to backup your files. Can you share the model number for your hard drive?