MyBook 3Tb Windows Backup fails - on 2 different W7 PCs

I just purchased a 3Tb external drive. It installed well (seemed to need the SES driver, which I also installed). I didn’t install the WD backup software. Windows backup fails with an unknown IO error when trying to create a system image backup. The drive backs up 80 Gb or so user data from both machines with no problem via Windows Backup. However when I include a copy of the system image, the copy fails when trying to copy the RECOVER partition. Same symptoms on my 2 W7 machines (one Dell desktop, one ASUS laptop, different ages etc).

The backups have been working fine on my older 500Mb WD external drive.

Any opinions - is it some kind of authorization error? Seems strange it reaches the same point on both systems before failing with an unknown IO error.

There is a known issue with Windows 7 and drives larger than 2.5 TB.

Please see the following article for more information:

http://wdc.custhelp.com/app/answers/detail/a_id/6618/session/L3RpbWUvMTMxMzUzNzc5My9zaWQvT1hrMSpJQms%3D