My Western Digital Is NOT working

WD External and Portable SSD Portable SSD
1

Hi Friends,

My WD 1 TB was NOT working.

Once after plugging the drive , shows up white light on the external drive… indicating that drive functioning.

But nothing shows up in the my-computer.

I don’t understand , what happened. I had important data in it.

Can someone please help me on this issue.

Thanks.

2

Going by your previous post, looks like some suggestions were provided but you still have the same issue.

Please try to contact support for further assistance.