My WD ultra hard drive is facing a problem and its showing "USB DEVICE NOT RECOGNIZED".I'av tried in another laptop still its showing the same.Please help, all my important document are inside the hard drive.Thankyou

My WD ultra hard drive is facing a problem and its showing “USB DEVICE NOT RECOGNIZED”. I’av tried in another laptop still it’s showing the same.Please help, all my important document are inside the hard drive.Thankyou

Hello,

I recommend you try another USB cable. Also if possible try a desktop computer and not a laptop.