Hey everybody,
Lately my WD has caused me a ton of problems. I own a WD Elements external hdd (I’ll be willing to include more info such as model # later if necessary)
It’s formated NTFS, i’ve used chkdsk to check for errors and all that… When I copy files, it freezes, same symtoms like if the files were corrupt.
I don’t know what utility I could run to fix my drive, I have literally lost over 10gb of files and 100 hours of work. I really don’t appreaciate that. The reason I bought a WD drive is for the reliability and quality that I have always seen in a WD product over the years.
So now I am with a drive that windows says “it’s fine” but fails time after time. I have formatted it, etc. Could anyone suggest some diagnosis software?
The sad thing is, I threw the box and bill out after 3months, with my ignorance I made that STUPID mistake. My guess is that it is basically impossible to rma this… is it?
I really appreacite any help that I can get. I spent 90$+ tx. on this, I really wouldn’t want it to end up in the trash. Also if this doesn’t get fixed I don’t know if I’ll ever buy a WD product again. I have been proud to defend WD against those who claim other companies are better, but how in the world am I supposed to explain this one.
-tommis15