# My three My book hard drives are locked suddenly. Please help **URL:** \ **Category:** External SSD for macOS\ **Created:** [November 18, 2011, 8:18am UTC](https://forums.sandisk.com/t/my-three-my-book-hard-drives-are-locked-suddenly-please-help/410207 "2011-11-18T08:18:24Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Kourosh](https://avatars.discourse-cdn.com/v4/letter/k/97f17d/32.png) [@Kourosh](https://forums.sandisk.com/u/Kourosh)\ **Post date:** [November 18, 2011, 8:18am UTC](https://forums.sandisk.com/t/my-three-my-book-hard-drives-are-locked-suddenly-please-help/410207/1 "2011-11-18T08:18:24Z")
I have trhee My Book 1TB, 2TB and 4TB. My computer got frozen and was not booting up all of a sudden. I restore the iMac with its CD but noticed all three WD hard drives have icon of Lock on it and I can not open and browse them. It says you don’t have permission. When I try to change persmission it shows Custome. I change it to Read & Write and it goes back to Custome again. I have so much data on all three hards and so panic to loose them. Please help! ---
**Author:** ![Wayne\_1](https://avatars.discourse-cdn.com/v4/letter/w/13edae/32.png) [@Wayne\_1](https://forums.sandisk.com/u/Wayne_1)\ **Post date:** [November 18, 2011, 11:07pm UTC](https://forums.sandisk.com/t/my-three-my-book-hard-drives-are-locked-suddenly-please-help/410207/2 "2011-11-18T23:07:16Z")
were they connected to the mac when you ran the restore cd?  and were you transferring files when the computer froze up? ---
**Author:** ![Kourosh](https://avatars.discourse-cdn.com/v4/letter/k/97f17d/32.png) [@Kourosh](https://forums.sandisk.com/u/Kourosh)\ **Post date:** [November 19, 2011, 2:24am UTC](https://forums.sandisk.com/t/my-three-my-book-hard-drives-are-locked-suddenly-please-help/410207/3 "2011-11-19T02:24:49Z")
They all were connected to the iMac. The whole time. I was not transfering any files. Thanks for reply. ---
**Author:** ![Wayne\_1](https://avatars.discourse-cdn.com/v4/letter/w/13edae/32.png) [@Wayne\_1](https://forums.sandisk.com/u/Wayne_1)\ **Post date:** [November 29, 2011, 7:19pm UTC](https://forums.sandisk.com/t/my-three-my-book-hard-drives-are-locked-suddenly-please-help/410207/4 "2011-11-29T19:19:49Z")
sorry, been gone for a while.  whatever happened with this? ---
**Author:** ![haidar12](https://avatars.discourse-cdn.com/v4/letter/h/858c86/32.png) [@haidar12](https://forums.sandisk.com/u/haidar12)\ **Post date:** [December 25, 2011, 4:41am UTC](https://forums.sandisk.com/t/my-three-my-book-hard-drives-are-locked-suddenly-please-help/410207/5 "2011-12-25T04:41:12Z")
my hard is offline