My Passport Ultra showing no content in folders

I disconnected my hard drive without checking the safely disconnect USB tab, careless I know, and now my data is not visible. In the Computer tab, it still shows My Passport (F:) drive available and with the expected data storage usage. When I click on the icon though, none of my folders are visible. I have scanned my drive for virus’ and it shows all the files being scanned so they are clearly still there, just not visible.

I’m sure the fix is simple for the tech minded, but unfortunately that is not me. Any help would be greatly appreciated. Thanks.

Hello,

Based on the information you have provided I believe the partition is corrupted. You should be able to recover your files if you use a data recovery software. And you should be able to use the drive again if you format it.

I recommend recovering the files before formatting since this action will delete all data from the drive.