Bought the My Passport Ultra to backup two critical systems. Drive worked long enough to backup the data then it died. No beeps, no clicks, no showing up anywhere on the system. Tried multiple systems with same result. Pluigged in my old reliable Seagate drive and runs like a champ. Now I’m out $$$$ and still lost my data.
Hello,
Welcome to the WD Community.
Have you check if the drive is showing under disk management?
If you haven’t check under disk management see the following link for assistance.
How to access Disk Management in Windows XP, Vista, 7 or 8 to manage hard drives
