# My Passport seems hung up forever on "preparing to backup"

**URL:** <https://forums.sandisk.com/t/my-passport-seems-hung-up-forever-on-preparing-to-backup/373998>\
**Category:** Portable SSD\
**Created:** [February 26, 2021, 3:43pm UTC](https://forums.sandisk.com/t/my-passport-seems-hung-up-forever-on-preparing-to-backup/373998 "2021-02-26T15:43:55Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![anikw](https://avatars.discourse-cdn.com/v4/letter/a/ebca7d/32.png) [@anikw](https://forums.sandisk.com/u/anikw)\
**Post date:** [February 26, 2021, 3:43pm UTC](https://forums.sandisk.com/t/my-passport-seems-hung-up-forever-on-preparing-to-backup/373998/1 "2021-02-26T15:43:55Z")

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It’s the first time using a new MyPassportUltraForMac to back up my Mac Mini, running Catalina. Time Machine recognized the MyPassport disk, no problem. I chose “Backup Now”. That was about 5 hours ago, and the progress bar is still “preparing to backup”. How long can it take?

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**Author:** ![davida425](https://avatars.discourse-cdn.com/v4/letter/d/839c29/32.png) [@davida425](https://forums.sandisk.com/u/davida425)\
**Post date:** [January 5, 2023, 10:47pm UTC](https://forums.sandisk.com/t/my-passport-seems-hung-up-forever-on-preparing-to-backup/373998/2 "2023-01-05T22:47:30Z")

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Same issue! First time install on Time Machine. Been 24 hours and still “preparing backup”! Is this normal?