My Passport - open docs after retrieval

WD External and Portable SSD External SSD for Windows
1

I recently ha to do a clean install of Windows 10. After rerieving my documents to their original location, I am unable to open them. The reason given is that I don’t have permission. I have given access to Administrator, but still can’t open the docs.

2

Hello,

You may refer to the following KBA: https://support-en.wd.com/app/answers/detail/a_id/8752