# My Passport Not Working ... PLZ HELP

**URL:** <https://forums.sandisk.com/t/my-passport-not-working-plz-help/394495>\
**Category:** Portable SSD\
**Created:** [October 12, 2012, 1:54pm UTC](https://forums.sandisk.com/t/my-passport-not-working-plz-help/394495 "2012-10-12T13:54:23Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Tandra](https://avatars.discourse-cdn.com/v4/letter/t/5f8ce5/32.png) [@Tandra](https://forums.sandisk.com/u/Tandra)\
**Post date:** [October 12, 2012, 1:54pm UTC](https://forums.sandisk.com/t/my-passport-not-working-plz-help/394495/1 "2012-10-12T13:54:23Z")

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Hi there,

&nbsp; &nbsp; &nbsp; I bought this My Passport Essential Drive 320GB ,P/N–WDBAAA3200ABL more than 2 years ago… I used well but not too much, Have saved all my working data from past 2 years pictures and FIlmings and Now I can’t access this from past 2 months…&nbsp;

&nbsp; When I connect to a Laptop the device is being recognising but when I try access the data by clicking on the Ikon I can’t find any Data there and a pop up is being showing to format the Drive to access but I dint do any format because i thought &nbsp;I may lose the data. and now after 2 weeks when I’m trying to connect and find a solution I can hear a certain weird noise from the drive like something damage has done and got loose in side … But I’m sure I dint drop then hard Drive anytime.&nbsp;

&nbsp; &nbsp;

What do I do to recover Data back from hard Drive ??

Is it possible to make my Hard work back again ??

how much it may cost if take this to a Data Recovery center ??

Please help me to find this solution &nbsp;:) A big Request&nbsp;

Thanks&nbsp;

Tan

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**Author:** ![Alucardx23](https://avatars.discourse-cdn.com/v4/letter/a/9f8e36/32.png) [@Alucardx23](https://forums.sandisk.com/u/Alucardx23)\
**Post date:** [October 13, 2012, 6:17pm UTC](https://forums.sandisk.com/t/my-passport-not-working-plz-help/394495/2 "2012-10-13T18:17:01Z")

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Hello, well data recovery is not cheap, but if the passport is still recognized by the computer you can use a data recovery program like recuva or testdisk to recover the files. Check the links below.

[http://www.piriform.com/recuva](http://www.piriform.com/recuva)

[http://www.cgsecurity.org/wiki/TestDisk](http://www.cgsecurity.org/wiki/TestDisk)